Privacy policy

Who we are

The Springfield Group is a trading name of Springfield Catering Direct Ltd. We are the data controller for the personal information described in this policy. You can contact us at Unit C1, OYO Business Park, Castle Vale, Birmingham, B35 6AN, by email at info@thespringfieldgroup.net or by phone on 01675 430490.

What we collect

We only collect the information you choose to give us, which may include:

• Your name, company name, email address and telephone number
• The location of your project and the details you tell us about it
• Anything else you include in an email, phone call or enquiry form

How we use it

Our lawful bases are taking steps at your request before entering into a contract, performing a contract with you, complying with legal obligations, and our legitimate interest in responding to business enquiries. We do not use your information for marketing without your consent, and we do not sell or rent it to anyone.

• To respond to your enquiry and arrange site surveys and quotations
• To carry out, manage and support work you ask us to do
• To keep records needed for accounting, legal and insurance purposes

Who we share it with

We share information only where needed to deliver our services, for example with our IT, email and website hosting providers, our accountants, and trusted partners or suppliers involved in your project. Where the law requires it, we may share information with the relevant authorities.

How long we keep it

We keep enquiry information for as long as it is needed to deal with your enquiry and any resulting work. Records relating to completed work are kept for as long as we need them for legal, accounting and warranty purposes, then securely deleted.

Your rights

Under UK data protection law you have the right to access the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to data portability. To use any of these rights, contact us using the details above.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve your concern first.

Cookies

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